Product Warranty Policy
Limited Warranty on our Products
Last Updated: 2/28/24
Thank you for choosing Skid Attachments Plus for your skid attachment needs. We are committed to providing high-quality products, and we stand behind the performance and durability of our attachments. Please read our Warranty Policy below for information on our warranty coverage, terms, and how to initiate a warranty claim.
1. Limited Warranty Coverage:
- Our manufacturers provide a 12-month limited warranty from the date of purchase.
- The warranty covers defects in materials and workmanship under normal use and service.
2. Warranty Exclusions:
- The warranty does not cover damages resulting from misuse, abuse, neglect, accidents, alterations, or improper installation.
- Normal wear and tear, including but not limited to wear items such as cutting edges, teeth, and hydraulic hoses, are not covered under the warranty.
3. Initiating a Warranty Claim:
- To initiate a warranty claim, please contact our Customer Service team at warranty@skidattachmentsplus.com or 307.423.1014.
- Provide the original proof of purchase, a detailed description of the issue, and any supporting documentation or images that can help us assess the claim.
4. Warranty Evaluation:
- Our technical team will review the warranty claim and determine whether the issue is covered under the warranty.
- Skid Attachments Plus reserves the right to inspect the product in question to assess the nature of the defect.
5. Warranty Resolution:
- If the warranty claim is approved, Skid Attachments Plus will, at its discretion, repair or replace the defective part or product.
- In some cases, Skid Attachments Plus may provide replacement parts for user installation.
6. Shipping Costs:
- Customers are responsible for shipping costs associated with sending the product for warranty evaluation.
7. Non-Warranty Repairs:
- If the issue is determined to be outside the scope of the warranty, the customer will be provided with a repair estimate. Any repairs or replacements will only proceed with customer approval.
8. Transferability:
- This warranty is non-transferable and applies only to the original purchaser of the product.
Skid Attachments Plus reserves the right to update or modify this Warranty Policy at any time without prior notice. Please check our website for the latest policy information.
Thank you for choosing Skid Attachments Plus. We value your satisfaction, and our team is dedicated to ensuring your equipment performs at its best. If you have any questions or concerns regarding our warranty policy, please contact our Customer Service team.